Track: Retail · Minh Thong (Tom) Nguyen Team (12eo0)
Randy is an AI sales advisor embedded in the Phong Vũ storefront — the showroom expert who has read every datasheet, never forgets stock, and has infinite patience. It answers a real shopper's messy Vietnamese ("cần laptop cho con đi học, thỉnh thoảng chơi game, tầm 20 triệu"), recommends only real in-stock SKUs from Phong Vũ's actual catalog, reasons over specs, builds a PC to a budget, and **never invents a product, a price, or a spec.**
Guardian is an AI product-onboarding console for Guardian Vietnam's compliance team. It reads the messy dossier a supplier actually sends — scanned certificates, phone photos, PDFs — standardizes it into Guardian's schema, and blocks a non-compliant listing at the review gate with a cited legal reason, before the product ever goes live.
Wingman lets anyone order KFC without leaving the chat they're already in. You type in plain, messy Vietnamese or English; an AI agent reads the real 74-item KFC menu, builds your order, upsells like a good waiter, and you pay by scanning a QR — no app to download, no website to leave. It's for Vietnamese customers who live on Zalo and Messenger, and for KFC's ops team, who get a 24/7 ordering desk for a few cents an order instead of a night shift of staff. What keeps it trustworthy: the AI takes the order in words, but deterministic code owns every price and the checkout — so it can upsell and settle without ever making up a number.
